Self Service
Printers
- Click on Finder
- Click on Applications on the left window pane
- Double-click on Self Service
- Click on Printers in the left window pane
- Click on Install under the Install Printers Icon
Renaming Computer
- Click on Finder
- Click on Applications on the left window pane
- Double-click on Self Service
- Click on IT - Rollout and Deployment on the left window pane
- Click Configure under the building you work in most
DTSD Software
Use Self Service to install the following Applications:
- Google Chrome
- Firefox
- Adobe Acrobat Reader
- VLC
- Zoom
- Click on Finder
- Click on Applications on the left window pane
- Double-click on Self Service
- Click on DTSD Software on the left window pane
- Click Install under the software that you’d like to install
Office
- Click on Finder
- Click on Applications on the left window pane
- Double-click on Self Service
- Click on Office Software on the left window pane
- Click Install under any application you’d like to install
- After installing Microsoft Office Products, they will be located in the Applications Folder
Microsoft Outlook
- Click on Finder
- Click on Applications on the left window pane
- Double-click on Microsoft Outlook
- Click Get started
- Click on Already have a subscription? Sign in
- Enter your district email address, then click Next
- Enter your district password, then click Next
- Office will Activate
- Click Start Using Outlook
- Click Add username@hershey.k12.pa.us
- Outlook will automatically configure your email
- Click Done
- You will see a notification in the upper-right-hand corner of the screen, please click Allow when prompted
Google Backup and Sync
Google Backup and Sync is very similar to the old Google Drive. It also includes a great feature that will backup your Desktop and Documents.
- Click on Finder
- Click on Applications on the left window pane
- Double-click on Self Service
- Click on DTSD Software on the left window pane
- Click on Install under Google Backup and Sync
- Click on Finder
- Click on Applications on the left window pane
- Click on Backup and Sync from Google
- Click on OK on the “Backup and Sync” would like to access files in your Desktop folder
- Click on OK on the “Backup and Sync” would like to access files in your Documents folder
- Click on OK on the “Backup and Sync” would like to access files in your Downloads folder
- Click on GET STARTED
- Enter your district email address, then click Next
- Enter your district password, then click Sign in
- You will be prompted to pick folders that will continuously back up from Google Drive, click on GOT IT
- If you are okay with the preselected folder then click NEXT, otherwise uncheck the folders you do not want to sync, then hit NEXT
- Google Drive also downloads to your computer and all the files are stored locally as well as on the cloud, click on GOT IT to continue
- If you want to sync everything in your drive, click START, otherwise click on Sync only these folders and select the folders you want to sync, then click START
- In the upper-right-hand corner of the screen you will noticed Backup and Sync is setting up
Additional Prompts
- You may see a prompt that asks “Backup and Sync” wants access to control “System Events”, click on OK when prompted
- You may see a prompt that asks “Backup and Sync” would like to access your Photos, click on OK when prompted
How to Access the Google Drive Folder on your Computer
- Using Finder
- Click on Finder
- Click on Google Drive on the left window pane
- From the Backup and Sync Application
- Click on Backup and Sync in the upper-right-hand corner of your screen and click on the Folder with the Google Drive icon inside
How to Access Google Drive via the web
- Using a web browser (Chrome/Safari)
- Open Chrome/Safari and go to Google.com
- Click on the Waffle () in the upper-right-hand corner
- Click on Google Drive icon
- From the Backup and Sync Application
- Click on Backup and Sync in the upper-right-hand corner of your screen and click on the Google Drive icon
Adobe Flash Player
- Open Safari
- Go to https://get.adobe.com/flashplayer/
- Click on Download now
- Click on Allow
- Go to Downloads Folder and click on install_flash_player_osx.dmg to open the install file
- Double-click on Install Adobe Flash Player
- Click on Open when prompted “Install Adobe Flash Player” is an app downloaded from the Internet
- Click the Checkbox next to “I have read and agree to the terms of the Flash Player License Agreement”, then click on INSTALL
- When prompted enter your computer password then click on Install Helper
- On Update Flash Player Preferences, ensure that Allow Adobe to install updates is selected, then click DONE
ActivInspire
Once the installer completes, it will restart your computer. Please close and save any open documents before running this install
- Click on Finder
- Click on Applications on the left window pane
- Double-click on Self Service
- Click on ActivInspire on the left window pane, then click on Install under Promethean ActivInspire & ActivDriver
- During the installation you will be prompted with the following message, click on Open System Preferences
- Click on the Lock on the bottom-left-hand corner of the window
- Enter your computer password, then click on Unlock
- Click the Checkbox next to activhardwareservice
- During the installation you will also see a prompt in the upper right-hand-corner of your screen, please click Allow when prompted
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